So as the title states, we had a demo box for a while and it was set up great. Our vendor sent us a new appliance (same model) and requested the demo box back. we asked to keep the demo but they refused. so i did a back up, then loaded in to new box. everything went great. we can acces sthe new box and all setting looks fine but all of the filtering is happening at the cloud not at the appliance...Any ideas anyone?
Since you are using SaaS, I assume you have MCP configured.
You must check the status of your MCP on how your web traffic is being redirected.
You could have configured your MCP to always redirect the traffic to SaaS or so.