Hi to all.
I have a problem whit my Web Gateway.
After a few days of use, I need to restart the server because it starts to be very slow and does not open web sites. I also have difficulty in accessing the page via gui for management.
The only solution is to restart the server (virtual vmware).
This is a problem because I create a disservice to the more than 1000 users.
Sorry for my English.
The experience is that of a saturated server, but the hardware resources are free and I can not find any particular error from the logs.
Thank in advance to all.
please do the following:
- Leave the system running until it becomes slow
- Go to Troubleshooting -> Feedback and create a Feedback (this can take a while if the system is slow)
- After the Feedback completed please reboot the system
- Once the system is fast again, create another Feedback
Then open a Service Request with support and add both Feedbacks. They contain snapshots of the system status and support can verify why the system becomes slow. Because the Feedback contains sensitive data I would recommend to not post them to the community, but work with support.