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shameera
Level 7

Some URLs cannot access in certian times

Some URLs cannot access in certain times

Users complaining that some URLs cannot access and displayed "Cannot connect" but when we check that URL from outside it is working fine.

This is not happening always.

What is the problem here? Please help me.

Error Attached.

Thanks in Advance.

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1 Reply
asabban
Level 17

Re: Some URLs cannot access in certian times

You may want to have a look at this document:

Similar issues are usually caused by network connectivity problems, it might be helpful to file a service request with support since they can help you to analyze the problem in detail. Usually there is no "simple" solution to get rid of this kind of error.

Best,

Andre

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