We have a very basic ruleset right now as shown below:
My question is, is we want to introduce coaching, where the heck do we put it? If seems like it should be part ot the URL filtering but since it's more than just a single rule, it doesn't seem to fit nicely there. Where is the best place to put the coaching rules?
What are you trying to coach?
I ask because if you are trying to coach on stuff related to content filtering, you probably need it in your URL Filtering section.
If you are trying to coach for "bad" certificates, you would want it in a different location.And so on...
In my ruleset we do it after the categorisation has been done, so presumably after URL Filtering - BYPASS in your rules. But I would need to understand what you company requirement for coachng is. For instance, do you wish to coach even if a url matches "URL Filtering - BYPASS", do you coach the same for everyones browsing even if they are in IT Dept, and Brands etc.