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ozone
Level 9

RTMP webradio stream stops after playing for arround one Minute

Hi Folks

I have aproblem with this stream:

http://www.srf.ch/radio-srf-3/player

The radio stream starts and plays for around one minute and then it stops.  I searched the web for a solution and what I found is that the webgateway has problems with some RTMP streams. I tried toadd this page to all the exceptions (no more scanning at all) but the problem still exists.

I am running a cluster with to nodes on SW 7.3.2.8.0-17286.

Any ideas how to fix that? As a work around I did open the FW for port tcp/1935 to the streaming servers directly. But as they would change from time to time this could not be the final solution.

Thanks a million!


Cheers!

ozone

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5 Replies
bwallace1
Level 9

Re: RTMP webradio stream stops after playing for arround one Minute

Hi Ozone -

This document covers RTMP and Webgateway, and it should get you going in the right direction:

https://community.mcafee.com/docs/DOC-4872

-thanks-

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ozone
Level 9

Re: RTMP webradio stream stops after playing for arround one Minute

Hi bwallace1

Thanks for your info.

But I did not get the point why the stream starts and ends after one minute? No other solution than opening port 1935 for the clients direct to the internet?

Thanks again!

ozone

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bwallace1
Level 9

Re: RTMP webradio stream stops after playing for arround one Minute

Sorry Ozone, but there is no alternative. The only option is to open :1935 outbound on your FW.

The developer (Macromedia/Adobe) states as much on one of their forums:

"There's no way for the player to route plain RTMP traffic through the browser proxy. By default, RTMP traffic is sent through port 1935...."

https://forums.adobe.com/message/4262734

I'd like to help, but this is entirely on the application/ RTMP protocol. Nothing the Webgateway can do to accommodate it.

-Regards --

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alexott
Level 11

Re: RTMP webradio stream stops after playing for arround one Minute

Hi

Do you have the rule like "Skip Streaming Media" in the Antivirus ruleset?

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ozone
Level 9

Re: RTMP webradio stream stops after playing for arround one Minute

Hi bwallace1

Thanks for your answer!

Hi alexott

Yes, I have!

Cheers!

ozone

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