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ms148
Level 7

RMM Won't keep the user id and password

I have set up the RMM on my 5500's and after saving the configuration, the root id and password are reset to anonymous and I cannot log in via rmm.

Oddly enough, the ip, netmask and route are sustained.

Message was edited by: ms148 on 8/20/13 1:12:40 PM CDT

Message was edited by: ms148 on 8/20/13 1:13:08 PM CDT
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2 Replies
asabban
Level 17

Re: RMM Won't keep the user id and password

Hello,

I recommend to file a Service Request with support. Maybe someone else has some more insight, unfortunately I don't own any box with RMM.

Best,

Andre

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apellepa
Level 8

Re: RMM Won't keep the user id and password

We have same issue with one of box.

Try powering off appliance and swith off all power cables.

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