RMM Won't keep the user id and password

[ms148]

I have set up the RMM on my 5500's and after saving the configuration, the root id and password are reset to anonymous and I cannot log in via rmm.

Oddly enough, the ip, netmask and route are sustained.

Message was edited by: ms148 on 8/20/13 1:12:40 PM CDT

Message was edited by: ms148 on 8/20/13 1:13:08 PM CDT

[asabban]

Hello,

I recommend to file a Service Request with support. Maybe someone else has some more insight, unfortunately I don't own any box with RMM.

Best,

Andre

[apellepa]

We have same issue with one of box.

Try powering off appliance and swith off all power cables.