Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 3

RMM Won't keep the user id and password

I have set up the RMM on my 5500's and after saving the configuration, the root id and password are reset to anonymous and I cannot log in via rmm.

Oddly enough, the ip, netmask and route are sustained.

Message was edited by: ms148 on 8/20/13 1:12:40 PM CDT

Message was edited by: ms148 on 8/20/13 1:13:08 PM CDT
2 Replies
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 3

Re: RMM Won't keep the user id and password


I recommend to file a Service Request with support. Maybe someone else has some more insight, unfortunately I don't own any box with RMM.



Re: RMM Won't keep the user id and password

We have same issue with one of box.

Try powering off appliance and swith off all power cables.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community