cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Re: Problem with connecting to MWG through GUI..

Jump to solution

Hello..

the size of the log folder is 37G

#########################

[root@SRV75-McAfee log]# cd /opt/mwg/log     

[root@SRV75-McAfee log]# du -s -h

37G    

#########################

so can we increase the size of this folder and change the log file manager settings?

i think they are storing the access log files for 30 days and the log file is reaching 100M each 5 minutes. so i'm sure it is full now..

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 12 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

Hello,

unfortunately you cannot increase the size of the /opt partition easily. I recommend the following approach:

- Connect with a tool such as WinSCP (www.winscp.com) to the machine

- Download a lot of old log files to a backup location

- Delete the logs from Web Gateway

- Check size with "df -h" again

- You should now have some free space

- Restart Web Gateway

Now you should be able to get into the GUI again.

- Go to the Log File Manager settings

- Check if Auto Pushing and Auto Deletion are enabled

If they are:

We are probably storing too much data locally. We should decrease the amount of logs that is kept locally. We can use Auto Pushing to copy the logs to a remote location, such as an FTP server, a network storage, etc.  We should keep the majority of logs there. Once we push logs away from Web Gateway, it is safe to delete them more often and only keep a couple of days.

If the settings are NOT enabled:

We need to setup a push&delete configuration, which means we push away the logs from Web Gateway to a safe location, and delete them from the local storage. If a lot of logs should be kept, this is the best method.

Plese let me know if that helps you.

Best,

Andre

View solution in original post

Highlighted

Re: Problem with connecting to MWG through GUI..

Jump to solution

Hi Andre,

Many thanks for you assistance..

yes,, its working well now after deleting some log files..

i changed the number of days of auto deletion to 10 days.

BR,

Ahmad.

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 14 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

Thank you letting us know.

You may want to look into

https://community.mcafee.com/message/199569

This thread shows how to set up MWG to warn you, in case a partition uses more than 90% of disk space.

Best,

Andre

Highlighted

Re: Problem with connecting to MWG through GUI..

Jump to solution

Many thanks.

your efforts are appreciated..

Highlighted
Level 12
Report Inappropriate Content
Message 16 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

Hi All, i can not connect to MWG that show errors (see attach). Could you help me? Thanks!

Highlighted
Level 12
Report Inappropriate Content
Message 17 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

Any ideas for this? how to backup policies and rules from command line? Thanks!

Highlighted

Re: Problem with connecting to MWG through GUI..

Jump to solution

I can't tell what the problem is, but it looks similar to when you clone a VM to another instance.

Is this on Vmware? and did you recently move or copy it to a new location?

This creates a .backup file from the command line:

/opt/mwg/bin/mwg-coordinator -B file:in=ACTIVE,out=/opt/mwg/storage/backup_cache/default/mwg.backup

Level 12
Report Inappropriate Content
Message 19 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

No, this is on Appliance that working well. I did not change anything, just login and see errors. Thanks!

Highlighted
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 20 of 23

Re: Problem with connecting to MWG through GUI..

Jump to solution

Can you send the complete output? I am not sure if the yellow warnings cause the error. Is there something in red below or something that sounds more like a hard error, instead of a warning?

Best,

Andre

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community