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Problem with Synchronization between two MWG appliances..


i have two MWG appliances 4500 with version 7.1

the problem is when i change some policies, these modified policies donn't be applied on some users unless restart the appliance B..

i think there is a problem with the synchronization between the two appliances.

in my configuration.. i gave them one vertual ip and gave the MWG-A's directory priority 99 and the second appliance MWG-B 95.

i need your help to solve this problem..

your assistance is appreciated.


2 Replies
McAfee Employee
McAfee Employee
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Re: Problem with Synchronization between two MWG appliances..

Hello Ahmad,

can you enable the central management debugging and then save changes? Now do a change and save changes again.


this will produce debig files, which are available under Troubleshooting > Log Files > Debug > message_tracing.

Could you submit such a file or look inside for obvious error messages?



Michael Schneider
Senior Manager of PM
for Web Protection and UCE

Re: Problem with Synchronization between two MWG appliances..

Hi Michael,

thanks for your response.

i did an upgrade for the both devices to version and made some changing on policies, then no problems happened yet.

so i'll test it for 3 days.

i'll give you a feedback soon.


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