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member
Level 7

Not login yahoo messenger application when enable ssl

Hi all,

i using Web proxy version 7.2.0,

i using chat yahoo messenger application successfull,

but when enable ssl (default) yahoo messenger not login successfull.

I think SSL check CA by yahoo, and I add Certificate White List with login.yahoo.com but not ok

Can you help me, please ???

thanks

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4 Replies
member
Level 7

Re: Not login yahoo messenger application when enable ssl

Hi all,

I see https://community.mcafee.com/message/146466#146466 but not successfull,

When i enable ssl is yahoo chat applicaation not login ok,

Can you help me, please ???

thanks

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member
Level 7

Re: Not login yahoo messenger application when enable ssl

Hi all,

Can you help me, please ????

thanks

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asabban
Level 17

Re: Not login yahoo messenger application when enable ssl

Hello,

please note that for technical problems (especially when you need a quick analysis and resolution) you should always file a service request with technical support. The community is used mainly for discussion, not for troubleshooting specific issues.

Are you trying to get Yahoo messenger through the HTTP or IM proxy part of the Web Gateway? If you are using the HTTP Proxy (e.g. Yahoo messenger will speak HTTP to us) it is most likely that the SSL inspection breaks the connection. If you allow a certificate this usually means that MWG will not check it but still tries to open the SSL tunnel, which breaks some applications which verify the tunnel.

You could try to find which server the messenger is trying to connect to (you should have CONNECT requests showing up in the access.log) and add these request to the "SSL Host Tunnel List".

Best,

Andre

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member
Level 7

Re: Not login yahoo messenger application when enable ssl

Hi asabban

thanks for your support, i will request with technical support.

(Do you know contact with technical of Mcafee ????, so I from Viet Nam)

thanks

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