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fredgt3
Level 7

Node is not subscribed

Hello,

I have a cluster of Web Gateway 7.2.

When I modify a system settings and save the configuration, I get the message 'The node is not subscribed'.

How to solve this problem ?

Sans titre.png

Thanks for your response !

Ce message a été modifié par: fredgt3 on 12/02/13 07:49:04 CST
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1 Reply
sbluemel
Level 9

Re: Node is not subscribed

Hello fredgt3,

This could be related to current communication issues in your cluster of Web Gateways. Please check the current time on all attached appliances and also add a local NTP server on all appliances/installations. If this will not solve the issue I would ask you to check the errors in the mwg-coordinator.errors.log on both appliances:

GUI -> Troubleshooting -> Log Files -> mwg-errors -> mwg-coordinator.errors.log

It should point you directly to the root cause of the communication issue.

Regards,

Stefan

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