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Aji
Level 8
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Message 1 of 5

No Connectivity on McAfee Client Proxy

I face with an issue on McAfee Client Proxy which is no connectivity.

From the client,I even can ping to the proxy server and ePO 

How could i solve this issue?

 

McAfeeClientError.PNG

4 Replies
Niks
McAfee Employee
McAfee Employee
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Message 2 of 5

Re: No Connectivity on McAfee Client Proxy

Hi Aji,

I would request you to cross verify if http://mcp.webwasher.com/test/mcp.txt is reachable from the configured proxy server.

 If MCP can’t retrieve this file, MCP assumes that there is a captive portal in place or the connection failed.

More info on How McAfee Client Proxy redirection works below KB

https://kc.mcafee.com/corporate/index?page=content&id=KB86717&locale=en_US

Note:- Please cross verify if there is any proxy setting/proxy pac configured on the browser 

 

Regards,

Nikhil

Aji
Level 8
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Message 3 of 5

Re: No Connectivity on McAfee Client Proxy

Hi Niks,

I have use the MCP to access http://mcp.webwasher.com/test/MCP.txt

and the result is like below photo, I have checked the ensure the master repository file MCP is lastest one MCP 3.2.0. May I know how could I solve this problem?

 mcafee error.PNG

McAfeeClientError.PNG

 

 

 

Niks
McAfee Employee
McAfee Employee
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Message 4 of 5

Re: No Connectivity on McAfee Client Proxy

Hi Aji,

MCP is currently not redirecting the traffic so the client machine will not be able to access this URL.

Request you to check this from the proxy or try to check if this can be accessed directly from the client machine.

The output of the website will be 

 

image.png

 

Regards,

Nikhil

Aji
Level 8
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Message 5 of 5

Re: No Connectivity on McAfee Client Proxy

Hi Niks,

Do you have a procedure to check it? Could you please give me the instrucstion?

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