Hello, i create authen with ldap with mcafee web gateway. When i check access log i only see username in only few request log. Almost log authentication.username field is blank. How can i log all request with username.
Thanks a lot
Is authentication required for all sites? Any site that you allow without authentication (a stop cycle or stop ruleset prior to the specific rule for authentication) will never authentication the user and the username will be blank
you can run a rule trace to check if the user name property is filled and if the log is written:
If you cannot find the cause, I recommend to open a service request with support.
This will need some deeper investigation. Can you please submit a new Service Request to support and upload a feedback file and a rule trace showing the problem. This will show us the policy configuration.