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mkutrieba
McAfee Employee
McAfee Employee
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McAfee Web Gateway HTML logon fails when sited behind a NAT

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MWG is located behind NAT and access to MWG User Interface is tried via public IP.

The HTML UI can be opened without any issues but when trying to login, it fails and possibly results in a timeout error.

Regards,
Marcel Kutrieba
Technical Support Engineer

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mkutrieba
McAfee Employee
McAfee Employee
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Re: McAfee Web Gateway HTML logon fails when sited behind a NAT

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This is a known scenario which has been explained here in the new KB article:
https://kc.mcafee.com/corporate/index?page=content&id=KB94321

It also contains a workaround to test to find out whether it is a MWG or network related error.

Regards,
Marcel Kutrieba
Technical Support Engineer

If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

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mkutrieba
McAfee Employee
McAfee Employee
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Message 2 of 2

Re: McAfee Web Gateway HTML logon fails when sited behind a NAT

Jump to solution

This is a known scenario which has been explained here in the new KB article:
https://kc.mcafee.com/corporate/index?page=content&id=KB94321

It also contains a workaround to test to find out whether it is a MWG or network related error.

Regards,
Marcel Kutrieba
Technical Support Engineer

If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!

View solution in original post

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