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mekafir
Level 7

McAfee Web Gateway 7.5.2.5.0.20828 slows down certain URL ?

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Hi All,

I'm using McAfee Web Gateway 7.5.2.5.0.20828 as a hardware appliance in my Data Centre it works great except that it slows down access to this one particular website: http://www11.easyrms.com/ ?


because when I use direct conenction without proxy, it seems faster than using the above proxy appliance .

How can I troubleshoot or know if there is any update to the above appliance version ?

Thanks,

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mikrotik
Level 10

Re: McAfee Web Gateway 7.5.2.5.0.20828 slows down certain URL ?

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Hi,

1- You may troubleshoot this site via Troubleshoot option. You may check/verify how many filters are being configured/activated on this site in your appliance policy.

2- You may download product latest version from contentsecurity.mcafee.com (as showing in the attached picture)

If you don’t have logon credentials to this site, please contact service@mcafee.com including your Grant-ID, company name and main contact person address details.

Thank You!@

3 Replies
mikrotik
Level 10

Re: McAfee Web Gateway 7.5.2.5.0.20828 slows down certain URL ?

Jump to solution

Hi,

1- You may troubleshoot this site via Troubleshoot option. You may check/verify how many filters are being configured/activated on this site in your appliance policy.

2- You may download product latest version from contentsecurity.mcafee.com (as showing in the attached picture)

If you don’t have logon credentials to this site, please contact service@mcafee.com including your Grant-ID, company name and main contact person address details.

Thank You!@

mekafir
Level 7

Re: McAfee Web Gateway 7.5.2.5.0.20828 slows down certain URL ?

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ok, I assume that the update is going to cause some outage but very briefly so I can do it duringthe business hours ?

While the latest Engine and Pattern Updates is automatically downloaded nightly scheduled.

Is that correct ?

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mikrotik
Level 10

Re: McAfee Web Gateway 7.5.2.5.0.20828 slows down certain URL ?

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Hi,

This depends on internet speeds Also for production environment you may configure this in business hours or as per your environment need.

Thank You!

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