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itagsupport
Level 9

Malware update on new installation

Hi

On a new MWG7 installation, the antimalware stuff isn't upgraded, TS is OK.

Anyone's seen this before?

[2010-11-04 12:16:37.379 +01:00] ===========Update Process finished===========
[2010-11-04 12:27:29.733 +01:00] Update triggered by GUI
[2010-11-04 12:27:32.414 +01:00] Performing update, priority: 5
[2010-11-04 12:27:32.460 +01:00] ========== Started update process ==========
[2010-11-04 12:27:32.503 +01:00] Node: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx has update information:
[2010-11-04 12:27:32.503 +01:00] Product-Name:antimalware
[2010-11-04 12:27:32.503 +01:00] Version:0
[2010-11-04 12:27:32.503 +01:00] Product-Name:urlfilter
[2010-11-04 12:27:32.503 +01:00] Version:TS-Engine=2.0.5.01|TS-Database=25578
[2010-11-04 12:27:32.504 +01:00] Node: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxxx has direct update information:
[2010-11-04 12:27:32.506 +01:00] Product-Name:Certificate chain filter
[2010-11-04 12:27:32.634 +01:00] SSL handshake with host: https://wpm.webwasher.com successful!
[2010-11-04 12:27:33.017 +01:00] Update server sent update-id: 2A9A588C1C
[2010-11-04 12:27:33.017 +01:00] Status: No update available. Code: 11 for product:
[2010-11-04 12:27:33.017 +01:00] antimalware
[2010-11-04 12:27:33.017 +01:00] Status: No update available. Code: 11 for product:
[2010-11-04 12:27:33.017 +01:00] urlfilter

It just does not upgrade the antimalware engine and pattern, although the current version is "0" (i.e. no version yet)

License is valid.

Thanks

Regards

Roman

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2 Replies
asabban
Level 17

Re: Malware update on new installation

We had an issue on the Update server which affected blank (fresh) installations. It should now be fixed.

Best,

Andre

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itagsupport
Level 9

Re: Malware update on new installation

Hi Andre

it's ok now, thanks

Roman

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