This is more of a generic question about how to enable and troubleshoot SSL Scanning. I am able to go to eicar.org and download the test virus from their HTTPS link but not the HTTP link. What do I do to enable scanning on the encrypted file and how do I find out why it is not working?
You need to enable the rule set "SSL Scanner". You then need to generate a cercificate from the Web Gateway to install in all of your users' browsers.
How are you sending traffic to the Web Gateway?