cancel
Showing results for 
Search instead for 
Did you mean: 
jspanitz
Level 7

MWG7 - Cannot Connect Error

Using mwg 7.1.6.1 and ssl scanner rules and explicit proxy.  Trying to connect to this site - https://online.itsmfusa.org/itsmfssa/ssaauthmain.login_page and we get this error:

MWG7-CannotConnect.JPG

If we bypass the MWG the page displays fine.

0 Kudos
3 Replies
eelsasser
Level 15

Re: MWG7 - Cannot Connect Error

I get the login page when I go through my 7.1.6.1.  You don't even get that far?

It looks a timeout issue where the gateway doesn't receive a response. Do you get a 60 second delay beofre the error displays?

0 Kudos
jspanitz
Level 7

Re: MWG7 - Cannot Connect Error

We get the error with 3 or 4 seconds.  Works every time if we bypass!

0 Kudos
Regis
Level 12

Re: MWG7 - Cannot Connect Error

Sounds like a good one to work with support on and perhaps have a packet capture and policy trace taken to speed up the analysis process.

0 Kudos