So far I'm pretty impressed by the functionality of 7.x as compared to the usability of 6.x. If I could make one suggestion, is to improve the administration guide. I want to say it in a respectful way, but it needs a lot of improvement in my opinion. The big thing is it seems to lack examples or simply restates a parameter name without giving any more information or use case scenarios. The troubleshooting examples are few and far, which is probably what a lot of us spend our time doing. For example, tracing a connection of a rule is some ruleengine tracing parameter that doesn't have many more examples of use, where you find these logs, etc.
Not trying to complain , just spitting out my thoughts as I read this manual compared to other web filtering vendors I have worked with in the past.
thank you for your feedback, it is really appreciated. I will forward your comments and recommendations to the responsible teams.
Update: I have forwarded your Feedback and suggestions to the appropriate team.
Honestly I do not expect that I can promise anything at this point of time, but be assured that I will let the appropriate teams know. Changes may take a while unfortunately :-)
Let me know if there is anything else!
AndreNachricht geändert durch asabban on 08.08.11 02:16:33 CDT