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erichk
Level 7

MWG 7 GUI password reset?

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I have a MWG 7.0 appliance and cannot log in using the web interface. I have root access to the terminal via SSH. Is there a way to reset the Admin password from an SSH session?

Thanks!

Erich

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asabban
Level 17

Re: MWG 7 GUI password reset?

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Hi Erich,

please ckeck KB article KB70100.

The procedure is not easy, but a password restore is possible.

Best,

Andre

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asabban
Level 17

Re: MWG 7 GUI password reset?

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Hi Erich,

please ckeck KB article KB70100.

The procedure is not easy, but a password restore is possible.

Best,

Andre

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doubstar
Level 8

Re: MWG 7 GUI password reset?

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could you  give me the URL to the mentioned (KB70100) KB please.

thank you

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Re: MWG 7 GUI password reset?

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Please open the McAfee support page start searching the knowledge base:

https://mysupport.mcafee.com/Eservice/templatepage.aspx?sURL=3&pl=0

Type "KB70100" and press Button "Ask"

Best regards.

Nachricht geändert durch mcafee-com-user on 15.11.11 12:28:46 MEZ
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Re: MWG 7 GUI password reset?

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There is no KB70100! Can you help me, i must reset the admin password of MWG 7.1.6.1

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fschulte
Level 10

Re: MWG 7 GUI password reset?

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I heard, you need to be logged in to see the KB70100 article.

Re: MWG 7 GUI password reset?

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Oh really. If i'am logged in, i can see the needed KB article. Thanks for the tip.

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Re: MWG 7 GUI password reset?

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Ok i have changed the file

/opt/mwg/storage/default/<active_configuration>/internal/administration.xml

I used another password Hash from another local user. It works for me and now i can changed the admin password in the GUI.

The problem is, if you have no other local user.

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