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jspanitz
Level 7

MWG 7.3 vimeo.com video will not play

We are having issue again with streaming.  This time it is with this vide http://vimeo.com/77099001.

We are using MWG in a proxy settings where clients are pointing at the proxy using a proxy.pac file.  Simply bypassing the proxy works as does adding the site to the Global Whitelist. 

However, that's always less than ideal as a permanent solution.  And now that it's in the Global Whitelist, troubleshooting the issue becomes even harder.

Just wondering if anyone else has a better way to do this, as our management is becoming increasingly frustrated with MWG and the perceived amount of problems is causes.

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5 Replies
alexott
Level 11

Re: MWG 7.3 vimeo.com video will not play

Hi

What kind of issue do you experience? Video hangs & not playing?

Do you have AV rule that skips on the detection of video streams?

Which version of MWG are you using?

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jspanitz
Level 7

Re: MWG 7.3 vimeo.com video will not play

What we experience is just a black screen where the video should be.

We have AV rules for streaming detection:

Vimeo-Streaming.PNG

Vimeo-Streaming.PNG

As the title of the post says MWG 7.3 but specifically 7.3.2.4.0.

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alexott
Level 11

Re: MWG 7.3 vimeo.com video will not play

it could be, that the streaming detector doesn't detect the stream - this requires investigation...

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lubomir_cerny
Level 12

Re: MWG 7.3 vimeo.com video will not play

It was solved in previous topic: https://community.mcafee.com/message/282663#282663

We use Vimeo OK for specific AD user group.

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jspanitz
Level 7

Re: MWG 7.3 vimeo.com video will not play

Does this still apply to MWG 7.3?  What's the easiest way to tell if auth is failing - just looking through the access.log or is there some easy way to trace it out.

And where should we put the skip auth?  In the "Skip Auth for URLS in the Allowed URL Whitelist"?

Vimeo-SkipAuth.GIF

Message was edited by: jspanitz on 1/31/14 8:03:55 AM CST
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