in the error-Logfile I see this message:
[23/Feb/2011:00:30:14 +0100] Could not write data to temporary file storage (i.e. no disk space left or file size exceeds 2 GB on a platform which does not support it. Filename: ''.
Analysing the system i can see the harddisk is nearly full coz there is a big file (197GB) in /opt/webwasher-csm/tmp/webwasher-wwasher/
[root@dmz-webgw1 webwasher-wwasher]# ls -lisah
150146 12K drwxr-xr-x 2 wwasher wwasher 12K Feb 23 07:15 .
149285 4.0K drwxr-xr-x 3 wwasher wwasher 4.0K Sep 6 15:43 ..
151578 33M -rw-r--r-- 1 wwasher wwasher 33M Feb 23 07:15 ww_0wxs6UYaS2bpTxL5_67099568_0.tmp
151549 197G -rw-r--r-- 1 wwasher wwasher 197G Feb 23 07:15 ww_2eFK42B4GWSUohtC_69860272_0.tmp
151559 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_4FTPx85fwp4rV7VK_-2109293648_0.tmp
151540 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_AMjKKyPIHd9giyJq_96910256_0.tmp
151561 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_EBXN2PzeNzf9BfbU_78732208_0.tmp
151566 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_Ga2uvwbizZZq8kvP_37137328_0.tmp
151598 33M -rw-r--r-- 1 wwasher wwasher 33M Feb 23 07:15 ww_S96Db8hvDYLk5PQN_131251120_0.tmp
151571 3.8M -rw-r--r-- 1 wwasher wwasher 3.8M Feb 23 07:15 ww_VrN1gQayvmgpHixK_56187824_0.tmp
151562 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_VymAzuOPtYH63WiH_-2041578576_0.tmp
151593 2.0G -rw-r--r-- 1 wwasher wwasher 2.0G Feb 23 07:15 ww_Z9MMHsXq4q8C44R3_-1430176848_0.tmp
151503 3.1M -rw-r--r-- 1 wwasher wwasher 3.1M Feb 23 07:15 ww_fkAciJdC9tJW2Hbo_35552176_0.tmp
151574 34M -rw-r--r-- 1 wwasher wwasher 34M Feb 23 07:15 ww_nngpndG8AsXu5xaB_102947760_0.tmp
151536 34M -rw-r--r-- 1 wwasher wwasher 34M Feb 23 07:15 ww_opYLoVyNU3dFa9zE_58182576_0.tmp
151601 3.8M -rw-r--r-- 1 wwasher wwasher 3.8M Feb 23 07:15 ww_tZc0BReAGghHbO3O_125103024_0.tmp
151583 2.0G -rw-r--r-- 1 wwasher wwasher 2.0G Feb 23 07:15 ww_xtodXbgU85WNlhv3_75647920_0.tmp
After rebooting the system the files are deleted and there is enough free space.
When opening URL () the error occurs again.
Can anyone please test this URL?
Any ideas how to prevent this error of getting a full harddisk?
Thanks in advance.
on 23.02.11 08:28:22 MEZMessage was edited by: ajacobs to remove URL on 2/28/11 8:03:38 AM CST
This sounds like the 197 GB file is an object Webwasher tries to download and filter, but this object never ends, which causes Webwasher to write files to the disk until it is full.
This has to be analyzed by support and most likely fixed by engineering. Please file a Service Request with support.
We got answer from support that this behavior is normal.
This answer does not satisfy me, coz Webgateway will stop working when downloading such a corrupt file.
Maybe one of the McAfee Supporters here in the community can take a look on the request and offer help?
I took a look into the issue and it seems that the Webserver has a serious malfunction, delivering the same data in an endless loop. We are trying to get the complete file and filter it, which causes some kind of an infinite loop waiting for the file to complete. I have escalated this issue to our engineering to have a look what countermeasures should be taken.
For the moment you can bypass of block the URL to avoid this issue to occur.