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feeeds
Level 9

MS store on Surface Tablet

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We are seeing an issue where we are unable to install apps from the MS store with our surface tablet (win8.1) We get a generic error of, something happened, and we are unable to process your request.

When we bypass the proxy, it works just fine.  There are several posts dealing with proxy issues and win 8, so was wondering if anyone ran into this issue with mcafee proxy. I have support ticket open, just wanted to reach out to community.

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asabban
Level 17

Re: MS store on Surface Tablet

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Hello,

first thing I would try would be an exception to SSL Scanner. If that works it is possible that the store validates the server certificate, which is replaced by MWG if SSL Scanner is turned on. If that does not help some more research would be required.

Best,

Andre

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asabban
Level 17

Re: MS store on Surface Tablet

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Hello,

first thing I would try would be an exception to SSL Scanner. If that works it is possible that the store validates the server certificate, which is replaced by MWG if SSL Scanner is turned on. If that does not help some more research would be required.

Best,

Andre

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feeeds
Level 9

Re: MS store on Surface Tablet

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I had actually read that on other sites as well, but was no able to install policy untill yesterday. There were three or four sites that I had to exempt from SSL scanning in order for the store to install apps. 

thanks,

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shaneg
Level 9

Re: MS store on Surface Tablet

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FWIW can you please provide the URLs that you exempted from SSL Scanning?

I am experiencing the same issue.

THanks

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