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kbolt
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Issue while trying to connect to McAfee McAfee Web and Identity platform server.

Hello all. I've recently tried to revive a virtual test environment where I had installed MWG 7.4.2.2 but unfortunately the physical host failed. I've since salvaged the VM files from the failed physical host and I'm now trying to load the VM in another instance of VMWare Workstation on a different physical host.

My problem arises once I place an IP address on one of the interfaces and try to browse to the IP address with port 4711. I get the error show below.


After looking around I also realize the mcafee web gateway coordinator failed during the start up of the VM. looking at other posts in the forum, I see mention of the UUID being a possible cause () but I'm not able to get the UUID from the previous dead physical host. is there any way to bring this VM back to life?



Issue while trying to connect to McAfee McAfee Web and Identity platform server.
Please restart MWG (/etc/init.d/mwg restart) and log on again.








2016-04-01 19:37:52,378 [ERROR] attaching to the Coordinator failed
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at java.net.Socket.<init>(Socket.java:425)
at java.net.Socket.<init>(Socket.java:208)
at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:132)
at com.scur.k.server.ww.WwCommunicationManager.getOwnUUID(WwCommunicationManager.java:105)
at com.scur.k.server.Konfigurator.attachToCoordinator(Konfigurator.java:902)
at com.scur.k.server.Konfigurator.<init>(Konfigurator.java:175)
at com.scur.k.server.initialisation.KonfiguratorChecker.initKonfigurator(KonfiguratorChecker.java:75)
at com.scur.k.server.initialisation.KonfiguratorChecker.access$000(KonfiguratorChecker.java:36)
at com.scur.k.server.initialisation.KonfiguratorChecker$1.run(KonfiguratorChecker.java:177)
2016-04-01 19:37:52,383 [FATAL] Could not start Konfigurator:
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at java.net.Socket.<init>(Socket.java:425)
at java.net.Socket.<init>(Socket.java:208)
at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:132)
at com.scur.k.server.ww.WwCommunicationManager.getOwnUUID(WwCommunicationManager.java:105)
at com.scur.k.server.Konfigurator.attachToCoordinator(Konfigurator.java:902)
at com.scur.k.server.Konfigurator.<init>(Konfigurator.java:175)
at com.scur.k.server.initialisation.KonfiguratorChecker.initKonfigurator(KonfiguratorChecker.java:75)
at com.scur.k.server.initialisation.KonfiguratorChecker.access$000(KonfiguratorChecker.java:36)
at com.scur.k.server.initialisation.KonfiguratorChecker$1.run(KonfiguratorChecker.java:177)
2016-04-01 19:46:44,035 [ERROR] attaching to the Coordinator failed
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at java.net.Socket.<init>(Socket.java:425)
at java.net.Socket.<init>(Socket.java:208)
at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:132)
at com.scur.k.server.ww.WwCommunicationManager.getOwnUUID(WwCommunicationManager.java:105)
at com.scur.k.server.Konfigurator.attachToCoordinator(Konfigurator.java:902)
at com.scur.k.server.Konfigurator.<init>(Konfigurator.java:175)
at com.scur.k.server.initialisation.KonfiguratorChecker.initKonfigurator(KonfiguratorChecker.java:75)
at com.scur.k.server.initialisation.KonfiguratorChecker.access$000(KonfiguratorChecker.java:36)
at com.scur.k.server.initialisation.KonfiguratorChecker$1.run(KonfiguratorChecker.java:177)
2016-04-01 19:46:44,039 [FATAL] Could not start Konfigurator:
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:579)
at java.net.Socket.connect(Socket.java:528)
at java.net.Socket.<init>(Socket.java:425)
at java.net.Socket.<init>(Socket.java:208)
at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:132)
at com.scur.k.server.ww.WwCommunicationManager.getOwnUUID(WwCommunicationManager.java:105)
at com.scur.k.server.Konfigurator.attachToCoordinator(Konfigurator.java:902)
at com.scur.k.server.Konfigurator.<init>(Konfigurator.java:175)
at com.scur.k.server.initialisation.KonfiguratorChecker.initKonfigurator(KonfiguratorChecker.java:75)
at com.scur.k.server.initialisation.KonfiguratorChecker.access$000(KonfiguratorChecker.java:36)
at com.scur.k.server.initialisation.KonfiguratorChecker$1.run(KonfiguratorChecker.java:177)

1 Reply
McAfee Employee jscholte
McAfee Employee
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Message 2 of 2

Re: Issue while trying to connect to McAfee McAfee Web and Identity platform server.

Hi kbolt,

Were you able to get a ticket open on this one to see if you could salvage the VM?

If you have a backup or a feedback from the previous host we should be able to extract the UUID from there. However we dont typically like restoring a back from one machine type to another (physical to virtual).

Best Regards,

Jon

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