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ittech
Level 13
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Message 11 of 13

Re: Internal Database not connecting

Looks like I fixed #1. I changed the settings in the MWG7 of the log file manager, but not the Policy > Settings > File System Settings

yay for now!

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sroering
Level 13
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Message 12 of 13

Re: Internal Database not connecting

Yes, that was my assessment for #1 too.

Regarding #2, this is likely a result of bad bookmark.  Make sure your url ends with /reporter  and nothing after.  When connecting to Web Reporter, there is a "boot up" process to check the client applet version with the server. When we update the applet on newer versions of Web Reporter, the client will not update correctly if you are using the wrong URL.  You could also try clearing the java cache (control panel > Java) and then restarting your browser.  But you still need to use the correct URL  http://host:9111/reporter    or https://host:9112/reporter

ittech
Level 13
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Message 13 of 13

Re: Internal Database not connecting

That fixed it!

Thanks for all of your help

I must say the whole backup / restore process was fairly simple and went smoothly, too.

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