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How to find the MWG appliance model via GUI

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I've just found out that some models of MWG will be EOL by the end of the year and I wanted to make sure that our MWG isn't one of them. I  don't have CLI access atm  and I'm just wondering if there is  another way to locate this information aside from the CLI.

 

TIA!

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McAfee Employee
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Re: How to find the MWG appliance model via GUI

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The only way to find this from the GUI is to create a feedback file (Troubleshooting > Feedback), download the archive, and look for a file named 'model' in the .zip. This file has the model string.

If it's a B-model, it will not have a letter, such as this one 5000B: "WBG-5000".

Another example 5500C: "WBG-5500-C"

Otherwise, if you can wait for CLI access, running 'mwg-info model' will be much quicker.

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Re: How to find the MWG appliance model via GUI

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Will creating a feedback file affect mgw in any way? If so, I will probably just wait to get CLI access.

thank you for your response!

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McAfee Employee
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Re: How to find the MWG appliance model via GUI

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No, creating the feedback file will not have any impact on a running MWG. You are safe to create one in production.

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McAfee Employee
McAfee Employee
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Message 2 of 5

Re: How to find the MWG appliance model via GUI

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The only way to find this from the GUI is to create a feedback file (Troubleshooting > Feedback), download the archive, and look for a file named 'model' in the .zip. This file has the model string.

If it's a B-model, it will not have a letter, such as this one 5000B: "WBG-5000".

Another example 5500C: "WBG-5500-C"

Otherwise, if you can wait for CLI access, running 'mwg-info model' will be much quicker.

View solution in original post

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Re: How to find the MWG appliance model via GUI

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Will creating a feedback file affect mgw in any way? If so, I will probably just wait to get CLI access.

thank you for your response!

View solution in original post

Highlighted
McAfee Employee
McAfee Employee
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Message 4 of 5

Re: How to find the MWG appliance model via GUI

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No, creating the feedback file will not have any impact on a running MWG. You are safe to create one in production.

View solution in original post

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Re: How to find the MWG appliance model via GUI

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Thank you!

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