You need to define the text that you'd like to send, using an event on the rule, and then add an another event to send the email. Take a look at the rules found in the error handler that are pre-configured to send email alerts, such as the Handler License Incidents or Handle Update Incidents.
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.
Community Help Hub
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.