cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 9
Report Inappropriate Content
Message 1 of 3

Handling DC communication problems?

Jump to solution

I've had cases where communication with domain controllers was failing (seen in the dashboard as "The following domain(s) can't be contacted: xxx.xx (Origin: Authentication, ID: 903, xx times within last xx minutes). So I have an incident ID. I am still unable to precede or modify the authentication rule to handle this incident. If authentication fails users are blocked because of it. Sure I can do a fail open in my policy assignments further down in the Rule Sets, yet in order to workaround a failing DC communication I still have to manually disable the auth rule itself.

Has anyone found a smarter way dealing with this?

1 Solution

Accepted Solutions
Highlighted
Level 9
Report Inappropriate Content
Message 2 of 3

Re: Handling DC communication problems?

Jump to solution

You can use Authentication.FailureReason.Id property for fail over, it is set to 8 if communication with DC failed.

Regards,

Andrei.

View solution in original post

2 Replies
Highlighted
Level 9
Report Inappropriate Content
Message 2 of 3

Re: Handling DC communication problems?

Jump to solution

You can use Authentication.FailureReason.Id property for fail over, it is set to 8 if communication with DC failed.

Regards,

Andrei.

View solution in original post

Highlighted
Level 9
Report Inappropriate Content
Message 3 of 3

Re: Handling DC communication problems?

Jump to solution

This works beautifully.

One follow-up question, because I couldn't find this answered in the documentation, whether there's a list of all potential return values? I'm asking because I'd like to see whether there's maybe other cases that I could include in my rule that assigns a default policy.

You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community