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phlrnnr
Level 9

Finding the Service Tag / Serial number of an appliance remotely

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Are there any ways to find the service tag and/or serial number of a MWG appliance in software from the CLI or web interface without having to physically look at the sticker on the appliance?

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McAfee Employee

Re: Finding the Service Tag / Serial number of an appliance remotely

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Hi Phl!

You can use:

dmidecode -s system-serial-number

This will give you the service tag #. This will not give you the serial number.

If you get all the service tags, and need the serial #'s you can give a call in and we in support have the ability to correlate the two.

(I wouldnt post the service tags here)

Best,

Jon

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2 Replies
McAfee Employee

Re: Finding the Service Tag / Serial number of an appliance remotely

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Hi Phl!

You can use:

dmidecode -s system-serial-number

This will give you the service tag #. This will not give you the serial number.

If you get all the service tags, and need the serial #'s you can give a call in and we in support have the ability to correlate the two.

(I wouldnt post the service tags here)

Best,

Jon

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phlrnnr
Level 9

Re: Finding the Service Tag / Serial number of an appliance remotely

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Perfect!  Thanks for the quick reply!

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