Faulty HardDisk from ARK that needs secure disposal
Hello support team,
with reference to Ticket #:4-20500208355 (GEMS Incident No: 000000095804332)
there was a faulty HDD has been replaced on WBG-4500-C .
The HDD has been handovered to Expo-e support at Ark Data Center.
could you please initiate a process of Secure Disposal of Faulty HDD".
faulty HDD has been removed from "WBG-4500-C / INTEL R1304RPOSHBN / Serial # H0A0609121 for your reference.
Re: Faulty HardDisk from ARK that needs secure disposal
so far I know there are 2 ways. First is to send back the faulty part, second is to sign a specific paper to keep the faulty part to destroy it on your own on your side (because of sensitive information).
I am not 100% sure if there are any further ways. Therefore, I have contacted a colleague internally who might have the details. Once I have further information, I will update here.
Regards, Marcel Kutrieba Technical Support Engineer
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