cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
isurumy
Level 7
Report Inappropriate Content
Message 1 of 4

False positive detection on my software

My software 'Advance BAT to EXE converter' creates EXE files from BAT files. It does not do any harm to computers

or data.
McAfee-GW-Edition falsely detect my program and EXEs created by it as "Artemis"

I sell this software and my paid customers are annoyed with these false positives.

This zip file contains a sample of batch files compiled to EXE with 'Advanced BAT to EXE Converter' and there are thousands of variations of these files. Anything close to these files must NOT be a false positive.

i have included compiled batch scripts in "COMPILED Batch Files" folder.
And i have included my compiler program files in "COMPILER" folder.

The compiled EXE are created from "bfchlp1.dat" and "bfchlp4.dat" from "Specially flagged files" folder with the encrypted batch file append at the end, There are also few bytes overwrite inside of the "bfchlp" files.

Can you please fix this? i have attached files and virustotal.com link

virustotal link https://www.virustotal.com/gui/file/68d738fc849b1b6da8f62f8e58e928f2049c92b5ec7935498e8cf641ee3c91da...

The sample is in a password protected zip file
The password for the attachment is infected

3 Replies
mkutrieba
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 4

Re: False positive detection on my software

Hello,

I suggest to open a ticket, attach feedback file, rule trace and password protected zip.

All is needed to do some configuration/setting check on the system, try to reproduce etc. If possible we can escalated this to labs team but SR is mandatory for it.

Regards,
Marcel Kutrieba
Technical Support Engineer

If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
isurumy
Level 7
Report Inappropriate Content
Message 3 of 4

Re: False positive detection on my software

can you point me where to open a ticket?
mkutrieba
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 4 of 4

Re: False positive detection on my software

Hello,

SR's can be created using the support portal:
https://support.mcafee.com/

Regards,
Marcel Kutrieba
Technical Support Engineer

If you find this post useful, Please give it a Kudos! Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community