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philrenta
Level 7

False positive BehavesLike.Win32.Backdoor.ch

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Hello,

We have some false positives for our messengers with McAfee-GW-Edition  on VirusTotal.

Could you help us to fix that ?

Example 1 :
https://www.virustotal.com/fr/file/66b29a487fb670656d190a89558fcb3fcc7d9cbbb645b9966305ed548069032c/...

Analysis ID on virus_research@mcafee.com : 9609570

Example 2 :

https://www.virustotal.com/fr/file/5db0fb43332657965a21e783ed3b29bac8144a30c06537c32d80c4ef801a0cd8/...

Analysis ID on virus_research@mcafee.com : 9610608

Thanks

Philippe

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1 Solution

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dmeier
Level 13

Re: False positive BehavesLike.Win32.Backdoor.ch

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Hello, sorry for the delayed response.

These two files have been whitelisted for MGW, and should be reflected in the next update.

rencontreshard.exea4bb554ec1bbf185fcee6fa6a427ab8c141,800
cougarmessenger.exe1b5febf4998e9d62b17635faafc1b890141,728

- David

8 Replies
catdaddy
Level 20

Re: False positive BehavesLike.Win32.Backdoor.ch

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,

                 Please be informed that I just contacted a Technician/Engineer on your behalf. Allow 3-4 business days to be Analyzed/Processed.

Regards,

CD

Cliff
McAfee Volunteer
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philrenta
Level 7

Re: False positive BehavesLike.Win32.Backdoor.ch

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Hello,

Do you have some news ?
It still have a flase  positive on VirusTotal for McAfee-GW-Edition.

Regards,

Philippe

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catdaddy
Level 20

Re: False positive BehavesLike.Win32.Backdoor.ch

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I apologize for the delay, In the past two weeks I have been inundated with Illness with-in the family. I will check later this morning, and if the need arises I will escalate to a 'Higher Level'  The time here in the U.S is 5:28 am EST.

Sincerely,

CD

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: False positive BehavesLike.Win32.Backdoor.ch

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,

                 Please confirm that your issue has been resolved. I took the liberty to mark this thread as 'Correctly Answered' as David is from McAfee Labs.

All the best,

CD

Cliff
McAfee Volunteer
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philrenta
Level 7

Re: False positive BehavesLike.Win32.Backdoor.ch

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It seems resolved.

Thank you for your help

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catdaddy
Level 20

Re: False positive BehavesLike.Win32.Backdoor.ch

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Glad that all is okay

Thank you for your patience....

All the Best,

CD

Cliff
McAfee Volunteer
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dmeier
Level 13

Re: False positive BehavesLike.Win32.Backdoor.ch

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Hello, sorry for the delayed response.

These two files have been whitelisted for MGW, and should be reflected in the next update.

rencontreshard.exea4bb554ec1bbf185fcee6fa6a427ab8c141,800
cougarmessenger.exe1b5febf4998e9d62b17635faafc1b890141,728

- David

catdaddy
Level 20

Re: False positive BehavesLike.Win32.Backdoor.ch

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Thank you David

CD

Cliff
McAfee Volunteer
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