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cestrada
Level 7

FTP size limit

Does anyone know how I can modify the FTP limits?   Whenever our customers download big files ( over 3G ) via the FTP, the download hangs and simply fails after some time.  I cant seem to be able to isolate the problem - so I'm assuming there's a limit on the webgateway somewhere. 

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3 Replies
asabban
Level 17

Re: FTP size limit

Hello,

there shouldn't be any limit... do you correctly apply data trickling to the FTP download? Probably data trickling is not executed, in this case the connection to the FTP server could time out.

Best,

Andre

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Troja
Level 14

Re: FTP size limit

Hi cetrada,

do you have a link for me? :-)

I want to test it and can give you feedback.

Cheers,

Thorsten

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cestrada
Level 7

Re: FTP size limit

I think we isolated the problem - when users download via FTP, the malware scanning engine kicks in.  We placed a "SKIP SCANNING when protocol is FTP" and all is working now.  I'm sure its not best practice but to get my users up and running , we had no choice.

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