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nsgmike
Level 7

Editing blocked/downloading etc... templates

Is there a help guide or tutorial on editing the pages that open when a user gets blocked going to a specific page or when they are waiting for the downloads to finish? I need to change the pages to include our help desk numbers, etc etc.

Thanks!!

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10 Replies
dontmindme
Level 7

Re: Editing blocked/downloading etc... templates

Hi,

There is a program called Language Pack Designer that helps you design and change the different templates that

probably is what you need.

Check with the support to obtain the program.

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pkonitz
Level 7

Re: Editing blocked/downloading etc... templates

Hi,

Ive got a question about " Language Pack Designer ", I'm new to the McAfee products (I mean webwasher), right now Im testing 6.8.6 only in demo evaluation mode, and I'm trying to find it.

Where can I download  Language Pack Designer  from?  I registerd as a new user but without any "grant number" so is my access limited to this resource?

regards

P.

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nsgmike
Level 7

Re: Editing blocked/downloading etc... templates

P,

Here is the response I received from McAfee when I asked them about the software,

"The Language Pack Designer referenced in the video posted on the McAfee youtube page is not a supported piece of software. As such it is not something we in support have nor is it available on the Extranet site. You should be able to obtain it through your local Sales Engineer if you wish to use it in your environment."

You'll have to contact your sales engineer if you wanted it.

How do you like the product so far? (Web washer)

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pkonitz
Level 7

Re: Editing blocked/downloading etc... templates

Thanks very much for response,

I've been testing it only for  2 days, but Ive got quite positive opinion so far.

Right now Im integrating it with AD, so lot of work need to be done .

Im not familiar with all functionalities but one I can say is missing for me (or maybe it is but still didn't find it ). I mean the debugging functionality like "Analyze object filtering" where I can write URL, specify which policy it should be applied to, and then I can see whether virus scanning was performed or not and so on. In the result there is no information about the action Webwasher took. I mean sth like this (aaabbb is one of the gaming portal - without address cause I dont want to make any comercials )

[23/Mar/2010:13:31:45 +0000]  Profile: default.

Started processing of the object: http://www.aaabbb.pl .

MediaType blocker is applied to the file: http://www.aaabbb.pl.

Original content type is text/html.

Content type is text/html.

Content type is ensured.

CFilterVirusScan is applied to the file: http://www.aaabbb.pl.

Virus scanning result: Object is not infected.

Mobile code filter is applied to the file: http://www.aaabbb.pl.

Proactive Scanning is starting to filter embedded script code.

  Mobile code filter is applied to the file: http://www.aaabbb.pl.

  Mobile code filter is applied to the file: http://www.aaabbb.pl.

  Mobile code filter is applied to the file: http://www.aaabbb.pl.

  Mobile code filter is applied to the file: http://www.aaabbb.pl.

  Mobile code filter is applied to the file: http://www.aaabbb.pl.

Proactive Scanning has finished filtering embedded script code (0)

Transaction is completed.

There is no action describing that the page was blocked by content filter, so how could I check in what phase the url was blocked? By checking all log files?

regards

Przemek

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jspanitz
Level 7

Re: Editing blocked/downloading etc... templates

That's the only way I know to see what Policy was applied.  Tracing a user session through the device can be very challenging through the GUI.  We've asked to have some sort of "shadow" or tracing capability about a year ago, when we first implemented the device.  Even using Web Reporter doesn't help, as you can't see which policy was applied.

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eelsasser
Level 15

Re: Editing blocked/downloading etc... templates

I'm responsible for Language Pack Designer. I'm an SE for McAfee, but this is a personal project I started because I've had many requests on how to edit these pages in a much simpler fashion.

Support has no knowledge of and will not support it, but I will do my best to do so.

If you are interested in it, please contact me and I will work with you.

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pkonitz
Level 7

Re: Editing blocked/downloading etc... templates

hello Erik,

I tried to contact you on private,

once again thanks for your interest in a subject. Could you make "Language Pack Designer" available for download (link) ? or send it on email?

regards

Przemek

Message was edited by: pkonitz on 3/30/10 2:09:37 AM CDT
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bjurgens
Level 7

Re: Editing blocked/downloading etc... templates

I pulled some notes from one of our administration documents, feel free to use the information if it helps.

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bradh
Level 7

Re: how about V7 - custom? Editing blocked/downloading etc... templates

this applies to version 6.

wondering about version 7 and how best to customize and maintain customized messages.

thanks.

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