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Level 7

Edit WebGateway CSR Web Usage Query


I wanted to know how to edit the Web Summary Result type to add a new filter group such as the Browser Name. The Detailed Web Access has this filter group but not the Web Summary option.

When running a report using the Web Summary the report generated contains every application and system accessing the internet for the specified user.

All we want to do is generate an internet usage report which purely details the users internet activities and provides a browse time as well.

At the moment there is too much noise and we have no way of filtering this.

Any suggestions in order to block out all the noise and purely pull logs of the internet usage using Internet explorer, Firefox, Chrome etc. would be grately appreciated.

Presently we are unable to provide these reports to the managers as they don't make any sense since it shows browse time for everything and doesn't accurately represent their actual browse time of web sites.

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