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nsgmike
Level 7

Download Problem from gateway to client

We're running mwg 6.8.6. Lately I have had a few emails regarding customers not being able to download the complete file once mwg has finished downloading it and scanning it. It stops transferring to the customers PC anywhere from 20% complete to 50% complete. Has any one else had many of these issues? I know I can just whitelist the website and have done that with a few but I dont want to have to do that to every website.

What are other aspects to look into? Any other settings that may need to be tweaked?

Thanks

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4 Replies
McAfee Employee

Re: Download Problem from gateway to client

What are you using? Datatrickling or progress pages?

thanks,

Michael

Message was edited by: Michael Schneider on 7/27/10 1:32:15 AM CDT
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nsgmike
Level 7

Re: Download Problem from gateway to client

Do you mean when I whitelist a site what am I using as the settings?

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eelsasser
Level 15

Re: Download Problem from gateway to client

I think he has issues with the javascript on the progress pages. I'm working with him to rectify.

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nsgmike
Level 7

Re: Download Problem from gateway to client

No they are two different issues, the download problem from gateway to client happens even when I have the default mcafee language pack turned on.

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