Connection problems to one certain address

[Former Member]

Hi guys,

I am trying to connect a trading tool which needs a connection to the following IP: 199.53.18.54

I don't get a connection.

If try to inspect the certificate under SSL Scanner - Certificate Verification, I get the error message: Error connecting host.

I have another connection to the internet without any proxy and it works there. It is also possible to connect to 199.53.18.54 from this internet connection. (not SSL, but HTTP)

If I try to open http://199.53.18.54 in the network with Webwasher, the message "Webwasher was not able to connect to 199.53.18.54." appears. Like the Server is not reachable, but this is strange, because I am able to access the Server from another Internet Connection.

It also worked a few days ago, before I upgraded to Webwasher 6.9.0 build 11735, before I had 6.8.5 build xxx

Do you have any idea where the problem could be?

I already checked all our firewall logs, there is nothing wrong with it.

Thanks in Advance,

Micha

[Former Member · Accepted solution]

I found the problem.

It is a SSL handshake problem.

At the end, I followed this article: https://kc.mcafee.com/corporate/index?page=content&id=KB62564&cat=CORP_WEBWASHER&actp=LIST

and added the address under Global Certificate Liste by Host and with action tunnel.

Cheers!

Micha