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brcosmo
Level 7

Coaching and Authorized Override sessions not redirecting to websites

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I just upgraded to Web Gateway 7.1.6.1.0 (Build: 12742) and users can no longer click through to their desired website during a Coach Session categorized website;

The rule sets have not changed since the upgrade, so i'm not sure why this no longer works.  This holds true for Authorized Override categorized websites as well.

Please Help.

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phlrnnr
Level 9

Re: Coaching and Authorized Override sessions not redirecting to websites

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Apparantly this is fixed in 7.2.  From the release notes:

Users that had coaching and authorized overriding implemented could not go on with their sessions

when the respective pages appeared and they decided to continue. (751052)

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phlrnnr
Level 9

Re: Coaching and Authorized Override sessions not redirecting to websites

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Apparantly this is fixed in 7.2.  From the release notes:

Users that had coaching and authorized overriding implemented could not go on with their sessions

when the respective pages appeared and they decided to continue. (751052)

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brcosmo
Level 7

Re: Coaching and Authorized Override sessions not redirecting to websites

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Version 7.2 did indeed fix this issue.

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