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Coaching Page Error *** Cannot load block message

Hi,

My self designed coaching page worked fine till today.

Status Code: 403

Path = '/opt/mwg/storage/default/2014-06-03_07-35-44-468_+0200/error_templates/'

MainBlockTemplate = 'index.html'

BlockMessage = 'CoachingSessEx_2008.html'

I have no idea why this happend and what the reason can be.

I think I need professional support.

Regards Manfred

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2 Replies
malware-alerts
Level 10

Re: Coaching Page Error *** Cannot load block message

HTTP 403 is a permission issue.

I'd hop on console and take a look at the permission for the files under /opt/mwg/storage/default/2014-06-03_07-35-44-468_+0200/error_templates/' (typically index.html should be in the subfolder 'default').

All files should have '644' permissions (-rw-r--r--)

I also find it odd that the 403 points to /opt/mwg/storage/default/2014-06-03_07-35-44-468_+0200/error_templates/, when in fact index.html is in a subfolder under that directory.

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Re: Coaching Page Error *** Cannot load block message

I solved the problem now --> It is necesarry that the language setting was configured to "force to de (german)" ..... depends on the template configuration.

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