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Cannot start SFTP/FTP connection to Log server

Currently, I have a log server working with old McAfee WebReporter and I'm configuring a Content Security Report, then, when I try to add in "ePO -> Report Server -> Actions -> New" the Log server to can access the same logs used in WebReporter, I cannot establish the connection between ePO and Log Server. Is there any special configuration to do in Log Server (it is a Linux)? I've enabled FTP service in Log Server too, but the same results.
6 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 7

Re: Cannot start SFTP/FTP connection to Log server

What version epo and does your log server support tls 1.2?

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Re: Cannot start SFTP/FTP connection to Log server

Hi,

I have ePolicy Orchestrator 5.10.0 (Build 2428) installed and from the Log server TLS1.2 is supported.

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McAfee Employee
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Message 4 of 7

Re: Cannot start SFTP/FTP connection to Log server

Ok, thanks.  I am going to transfer this over to the content security reporter team, as they are more familiar with their product that they support.

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Re: Cannot start SFTP/FTP connection to Log server

Hi,

OK, thank you! I will wait for the support.

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Reliable Contributor
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Message 6 of 7

Re: Cannot start SFTP/FTP connection to Log server

I believe ePO uses port 9112 to communicate to the log server.  It also would then need 9121 open for FTP/FTPS.

Are those open and can you connect from the ePO server to the Report Server on those ports?

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Re: Cannot start SFTP/FTP connection to Log server

Hi,

Thanks for the observation, currently I don't have a Firewall between both servers.

But checking telnet to both ports, there is not possible to connect.

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