cancel
Showing results for 
Search instead for 
Did you mean: 
bruno.caldas
Level 7

Blocking rule does not work

Hello friends.

I have a rule to block users, however it does not work.

need much help from you.

blockingnotwork.png

thank you

0 Kudos
2 Replies
pbrickey
Level 11

Re: Blocking rule does not work

Hi Bruno,

Please make sure your list entries match the exact usernames that you are trying to block. Be careful not to have any spaces at the end of your list entries or they will not match.

Regards,

Patrick

0 Kudos
gooru4speed
Level 10

Re: Blocking rule does not work

Did you try an authetication test? Go to Policy => Settings => Authentication and under that select the method you configured to autheticate. On the right of the screen select Authentication Test and try with a user that you are testing.

Regards,

Julio.

0 Kudos