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Almost all my connections appear Uncategorized

we had problems with the categorization of websites, almost all connections is uncategorized for traffic allowed. validating the site in TrustedSource, this shows me that belongs to the category Business and Web Mail, but when going through my web gateway, this allows access to the site, even if I think a rule to block those categories.

What can I make my web gateway to categorize correctly?

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Re: Almost all my connections appear Uncategorized


you should validate the following items:

- Has the URL filter list been successfully downloaded, e.g. is there a version number displayed for URL Filter in the Dashboard?

- Is the URL Filter setting configured to use both, local lookups + GTI (cloud) lookups?

- Does your request really hit a URL Filter rule, or is there maybe an exception that skips the rule execution?



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