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Allow URL Hosts That Matches in List Anti-Malware URL Whitelist

Hello dear,
I have a safe link that i want to exclude from:

RuleSet name: Gateway Anti-Malware
Rule name: Allow URL Hosts That Matches in List Anti-Malware URL Whitelist

I tried to add the url in the rule below but still i can't open the link

Allow URL Hosts That Matches in List Anti-Malware URL Whitelist URL.
Host matches in list Anti-Malware URL Whitelist        
 
Please could you help me ?

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3 Replies
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McAfee Employee
McAfee Employee
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Message 2 of 4

Re: Allow URL Hosts That Matches in List Anti-Malware URL Whitelist

Hi,

Hope you are doing well.

Is the URL getting blocked by Anti Malware rule ?

You can provide the block/error page screenshot which user gets while accessing this URL?

 

Also provide the URL in question here.

 

Provide the screenshot of the entry added in your GAM rule.

 

Regards

Alok Sarda

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Re: Allow URL Hosts That Matches in List Anti-Malware URL Whitelist

At the beginning the url was blocked in the Block Partial Content for FTP Requests rule.

 

So, I have added the url in the Anti-Malware URL Whitelist.

 

After that I have the message as I described.

 

I could not publish the url due a company policy but is like these:

 

https://test-safe.my.iad

 

In the Anti-Malware URL Whitelist i have added like these: *test-safe.my.iadScreenshot_1.jpg

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McAfee Employee
McAfee Employee
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Message 4 of 4

Re: Allow URL Hosts That Matches in List Anti-Malware URL Whitelist

Hi,

I would suggest to open an SR with us and ping me the SR number if possible for me to work on it.

I would some data to look further into this , one being rule trace.

 

Regards

Alok Sarda

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