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Level 7

Admin password (recovery option)

Hi There,

Is there anyway to recover the admin password for web gateway 7.2  (The password for the admin account was lost and I  iwould like to follow the procedure to change the password).

I've read in this forum related to a document ( KB KC70100 / KB70100) however I haven't found the whole information.

Thanks in advance.

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Level 11

Re: Admin password (recovery option)

Hi Peluso,

The KB that you have referenced is an internal KB and not available on our customer facing Knowledge Base. I suggest opening a case with support and we can assist you with the process.



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