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malware-alerts
Level 10

Add appliance failed: failed to restore backup of sent configuration

WG 7.2.0.1 (13253) on Director node

1 scanning node is already attached (same version)

Network Setup:  transparent bridge

Director and 1st scanning node are on same subnet

Trying to attach 2nd scanning node from a different subnet, running version 7.1.0.4 (11515)

In 'Central Management', all nodes have the following:

- Allow a gui server to attach to this node

- Allow to attach a GUI server from non-local host

- Enable version checking for other nodes (Level: 1 - Only major released)

The 2nd scanning node is reachable from the director node (on TCP port 4711/4712, 12344, 12345, 12346)

When I try to attach the 2nd scanning node (from the different subnet) I get the following error :

Stack trace: com.scur.k.shared.exceptions.KClientServerException: Node "44454C4C-3600-1046-8038-B7C04F354D31" reports STATUS_ERROR_INITIAL_SUBSCRIPTION_FAILED:

44454C4C-3900-1047-8046-B9C04F574C31 [401] failed to restore backup of sent configuration

          at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.java:353)

          at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.java:306)

          at com.scur.k.app.communication.ServerRequest.addAppliance(ServerRequest.java:1377)

          at com.scur.k.app.appliances.TabApplianceConfigurations$6.doInBackground(TabApplianceConfigurations.java:663)

          at com.scur.k.app.appliances.TabApplianceConfigurations$6.doInBackground(TabApplianceConfigurations.java:657)

          at javax.swing.SwingWorker$1.call(Unknown Source)

          at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

          at java.util.concurrent.FutureTask.run(Unknown Source)

          at javax.swing.SwingWorker.run(Unknown Source)

          at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

          at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

          at java.lang.Thread.run(Unknown Source)

Caused by: com.scur.k.shared.exceptions.KClientServerException: Node "44454C4C-3600-1046-8038-B7C04F354D31" reports STATUS_ERROR_INITIAL_SUBSCRIPTION_FAILED:

44454C4C-3900-1047-8046-B9C04F574C31 [401] failed to restore backup of sent configuration

          at com.scur.k.app.communication.ServerRequest.callServerFunction(ServerRequest.java:329)

          ... 11 more

Caused by: com.scur.k.shared.exceptions.KCoordinatorNodeException: Node "44454C4C-3600-1046-8038-B7C04F354D31" reports STATUS_ERROR_INITIAL_SUBSCRIPTION_FAILED:

44454C4C-3900-1047-8046-B9C04F574C31 [401] failed to restore backup of sent configuration

          at com.scur.k.server.ww.adapter.AdapterUtils.analyzeResponse(AdapterUtils.java:265)

          at com.scur.k.server.ww.adapter.AbstractAdapter.fromCoordinator(AbstractAdapter.java:78)

          at com.scur.k.server.ww.adapter.AbstractAdapter.send(AbstractAdapter.java:167)

          at com.scur.k.server.ww.WwCommunicationManager.addNodeToCluster(WwCommunicationManager.java:243)

          at com.scur.k.server.manager.ConfigurationManager.addAppliance(ConfigurationManager.java:383)

          at com.scur.k.server.Konfigurator.addAppliance(Konfigurator.java:954)

          at com.scur.k.server.ServerFunctionHandler.processServerFunction(ServerFunctionHandler.java:481)

          at com.scur.k.server.Request.doPost(Request.java:110)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at com.scur.k.server.filter.AuthenticationFilter.handleNeedsAuthentication(AuthenticationFilter.java:99)

          at com.scur.k.server.filter.AuthenticationFilter.doFilterHttpServet(AuthenticationFilter.java:76)

          at com.scur.k.server.filter.AuthenticationFilter.doFilter(AuthenticationFilter.java:63)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)

          at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:877)

          at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:594)

          at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1675)

          at java.lang.Thread.run(Thread.java:679)

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3 Replies
McAfee Employee

Re: Add appliance failed: failed to restore backup of sent configuration

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malware-alerts
Level 10

Re: Add appliance failed: failed to restore backup of sent configuration

Jon,

Ok, so not recommended (to add different version appliances in Central management)

Does this mean it is not supported?

If it is known not to work properly, then why is the option to allow adding appliances with "same major release" (using the slider under "version checking") there to begin with?

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McAfee Employee

Re: Add appliance failed: failed to restore backup of sent configuration

Hi _!

This doesnt mean its not supported, the feature is available for use but there is a reason it is an "Advanced" setting. If you open up a service request we can get it looked at further to see if we can get it working the way you desire.

~jon

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