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srini2411
Level 7

Access Denied by security policy

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Hi Guys,

I am getting the attached error message when accessing a specific site via MWG.

site link:

http://www.smi-online.co.uk/cbrneasiapacific2012-docs.asp which will then redirect to http://www.smi-online.co.uk/documentportal/login.php

but we get forbidden.any suggestions? works fine from internet doesnt even work when whitelisted.

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1 Solution

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jkendzor
Level 9

Re: Access Denied by security policy

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Please check KB64283 for assistance.

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6 Replies
srini2411
Level 7

Re: Access Denied by security policy

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error.jpg

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jkendzor
Level 9

Re: Access Denied by security policy

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Srini,

do you own a Firewall Enterprise (Sidewinder) as well? Looks like the message is coming from there, not from MWG.

Message was edited by: jkendzor on 3/1/12 2:51:08 AM CST
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srini2411
Level 7

Re: Access Denied by security policy

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As you said, yes I am seeing the traffic being blocked by the firewall (sidewinder), but it terms the traffic as malformed header.

Message was edited by: srini2411 on 3/1/12 5:22:12 AM CST
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jkendzor
Level 9

Re: Access Denied by security policy

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Please check KB64283 for assistance.

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srini2411
Level 7

Re: Access Denied by security policy

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But I believe URL normalization is applicable only for firewall version later than 8 but I am running 7.0.0.7.

any suggestions ?

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srini2411
Level 7

Re: Access Denied by security policy

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Hi Jkendzor,

Thank you

so much for the KB, I found a way around for the URL normalization and it works fine now.

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