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tony.lin
Level 7

tickets Details notifications to assets owner

Please help about NOTIFICATIONS  part! How can assets owner can get tickets Details NOTIFICATIONS for their's assets? I have look at all setting config Notification, what I can get just report and summary.

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2 Replies
kumaranantha
Level 9

Re: tickets Details notifications to assets owner

Login in as the asset owner and navigate to Manage -> Notifications and enable all ‘remediation related events’ under ‘user setting’

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tony.lin
Level 7

Re: tickets Details notifications to assets owner

Thank you for help. But what I need is remediation detail, that setting is only get ticket summary.

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