cancel
Showing results for 
Search instead for 
Did you mean: 

NVM Report fails to Generate

Jump to solution

I recently moved Foundstone into the domain and now I am unable to view the reports once the scans are complete.  They execute fine and when the status bar indicates "transmitting" and then "generating report" it indicates "failed" right after generating report. 

Any ideas?

Message was edited by: paulhorn77 on 6/3/11 3:00:37 PM CDT
1 Solution

Accepted Solutions

Re: NVM Report fails to Generate

Jump to solution

Yeah I check and the IP address was correct.  When I dropped it out of the domain the report succeeds and functions fine.

View solution in original post

4 Replies

Re: NVM Report fails to Generate

Jump to solution

After reports are generated, reports are pushed to Enterprise Manager, check if the host name or IP address is correct in FCM -> Tools -> Preferences -> Report server -> 'Enterprise manager server address'  box.

Re: NVM Report fails to Generate

Jump to solution

OK I went ahead an check in FCM.  Everything in there looks fine and indicated (Connected).  What is weird is even though the report indicates it failed and you don't get a download or view link if you look in the actualy windows file structure in the Reports folder the zipped files is in there.  It just does not integrate into the Reports viewer inside the Vulnerability Manager.

cgrim
Level 13
Report Inappropriate Content
Message 4 of 5

Re: NVM Report fails to Generate

Jump to solution

hi Paul,

That points to a "report transfer" problem vs. a "report generation" problem.  Anantha's suggestion is spot on.  Also check the reportserver.log for specific errors.  You may have to enable verbose report server logging:

Regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Foundstone\ReportServer

Create a DWORD value "DebugMode" value "4"

Restart the ReportServer service

Rerun the report

Check the ReportServer.log (in ~foundstone\Logs)

If it's still an issue, then I suggest a Service Request to pursue.

Hope that helps!
Cathy

Oh, one other thought... if they exist on the Portal Server side, then perhaps you have the Reports directory misconfigured in the Portal\Config.ini??

Re: NVM Report fails to Generate

Jump to solution

Yeah I check and the IP address was correct.  When I dropped it out of the domain the report succeeds and functions fine.

View solution in original post

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community