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Level 7

MVM 7.5 trial version logon error

Hi, folks,

I downloaded MVM 7.5 trial version last week. The OS is "Windows Server 2008 R2 Stanard--Chinese version", and the SQL server is "2008 R2 Chinese" with service pack 1 installed. After MVM was installed successfully, I tried to open "Enterprise Manager" and logon, but I got the error message "The connection to the McAfee Vulnerability Manager API Service could not be made. Contact your administrator.", error screen is as follows:


Then I found the API Server was not started, screen is as follows:


I tried to click the "start" button, but it seems no use, and there is no error message. I found there is a message "info out of sync with DB" in the log file as attached, but I'm not sure if it is an error or not.

Could anyone please help ?



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