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rwitkowski
Level 7

Foundstone API service fails to install

Hi, I'm installing MVM 7.5 all on one laptop running Windows Server 2008 R2 and SQL 2008 R2. (All services on the same server) I get no error messages during install but when I try to login to the Web portal I get the following error message. "The connection to the McAfee Vulnerability Manager API Service could not be made." Upon reviewing server services I see all Foundstone ones except API. Have tried reinstalling everything twice but no help.  Foundstone Logs show the following;

2014-02-06 07:30:08-05:00 |  | 1 | FSNotification | 0x0990 | Data Service Exception (CFSDatabase::Version_GetByID) : Connection Count=1 : ERROR (0x80040e14; IDispatch error #3092) : Could not find stored procedure 'fsVersion_Select'.

2014-02-06 07:30:08-05:00 |  | 1 | FSNotification | 0x0990 | DB Error: Cannot read Foundstone Database version

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5 Replies
povlhp
Level 7

Re: Foundstone API service fails to install

First install I had with MVMSetup75-R2.exe was fine.

Subsequently, I can no longer install API service. Installer lists API server as getting installed OK.

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exbrit
Level 21

Re: Foundstone API service fails to install

Moved to Vulnerability Manager (Foundstone) as a better spot for it - Moderator

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povlhp
Level 7

Re: Foundstone API service fails to install

On another machine I had success installing it. I saved the relevant reg key (works on 64-bit OS), and hopes somebody can make use of it. The ImagePath and DependOnService hex keys seems to be unicode strings.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\FSAPI]

"Type"=dword:00000010

"Start"=dword:00000002

"ErrorControl"=dword:00000000

"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\

  6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,20,00,28,00,78,00,38,00,36,00,29,\

  00,5c,00,46,00,6f,00,75,00,6e,00,64,00,73,00,74,00,6f,00,6e,00,65,00,5c,00,\

  46,00,53,00,41,00,50,00,49,00,2e,00,65,00,78,00,65,00,22,00,20,00,2d,00,73,\

  00,65,00,72,00,76,00,69,00,63,00,65,00,20,00,2d,00,73,00,74,00,61,00,72,00,\

  74,00,00,00

"DisplayName"="Foundstone API Service"

"WOW64"=dword:00000001

"ObjectName"="LocalSystem"

"FailureActions"=hex:58,02,00,00,01,00,00,00,01,00,00,00,04,00,00,00,14,00,00,\

  00,01,00,00,00,e8,03,00,00,01,00,00,00,e8,03,00,00,01,00,00,00,e8,03,00,00,\

  00,00,00,00,00,00,00,00

"Description"="Provides programmatic access to Foundstone Enterprise system."

"DependOnService"=hex(7):46,00,53,00,4c,00,6f,00,67,00,54,00,6f,00,44,00,69,00,\

  73,00,6b,00,53,00,76,00,63,00,00,00,00,00

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radim81
Level 7

Re: Foundstone API service fails to install

I have very similar issue. Api service will not appear after MVM reinstallation for unknown reason. I have contacted McAfee support.

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radim81
Level 7

Re: Foundstone API service fails to install

We had to reinstall whole OS. API service was installed successfully then.

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